Initial Challenges

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Randstad’s top performing office in North America, was brought on to the RecruitiFi platform as a Legacy Agency for the United States’ leading industrial supply company. In the past, they were accustomed to lengthy kick-off calls and waiting days for emails answering questions about requisitions. Worse, their candidates often fell into the dreaded black hole, where they never heard back from hiring managers.

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Randstad also used a traditional sales approach to get new business for each local office. They wanted to find a way to gain new business more efficiently.

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Strategic Shift and Positive Outcomes

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Communication

Phone calls and emails are time-intensive processes with a lot of back and forth. RecruitiFi’s in-line chat function allows Randstad and their clients to communicate with each other faster, easier, and much more effectively. Questions are quickly answered through the platform allowing the Randstad team to understand the nuances of each open position and expedite their search for top candidates.

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Visibility

It’s a struggle to maintain visibility into a client’s hiring process and a candidate’s status. The worst effect of this is a bad candidate experience, which reflects poorly on the employer and the agency simply by association. RecruitiFi eliminates this problem, as the platform provides Randstad with real-time visibility into the status of his candidates. They can now keep their candidates updated in a timely manner, providing a better experience which benefits their brand.

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New Revenue Streams

Randstad gets matched to relevant roles that they have a high likelihood of filling from new clients. There’s no time-consuming sales outreach, no procurement process. As a part of the RecruitiFi platform, they can submit to roles and earn valuable fees without having to negotiate new contracts and fight for new business.